Shipping Policy
NAMMA SHOP UK
Delivery & Shipping Charges
Indian & Sri Lankan Groceries Delivered Across the UK
UK Mainland & Wales – Standard Delivery
| Region | Up to £24.99 | £25.00–£39.99 | £40 & Above |
|---|---|---|---|
| UK Mainland & Wales | £5.99 (20kg) + 49p/kg thereafter |
£4.99 (20kg) + 49p/kg thereafter |
FREE (20kg) + 49p/kg thereafter |
UK Mainland & Wales – Weekend Delivery
| Region | Up to £24.99 | £25.00–£39.99 | £40 & Above |
|---|---|---|---|
| UK Mainland & Wales (Weekend Delivery) |
£7.99 (20kg) + 69p/kg thereafter |
£5.99 (20kg) + 69p/kg thereafter |
£3.99 (20kg) + 69p/kg thereafter |
Weekend Delivery: Customers can select a Saturday or Sunday delivery option at checkout, subject to availability for the delivery postcode.
UK Mainland & Wales Postcodes
Delivery date selection is available for eligible UK Mainland & Wales postcodes.
AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CA, CB, CH, CM, CO, CR, CT, CV, CW, DA, DE, DG, DH, DL, DN, DT, DY, E, EC, EN, EX, FY, GIR, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KT, L, LA, LD, LE, LL, LN, LS, LU, M, ME, MK, N, NE, NG, NN, NP, NR, NW, OL, OX, PE, PL, PO (1 to 22), PR, RG, RH, RM, S, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, SY, TA, TD, TE, TN, TQ, TR (1 to 20), TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO
Weekend Delivery Selection
- Weekend delivery is available only for eligible UK Mainland & Wales postcodes.
- Customers can choose Saturday or Sunday delivery where the option is available at checkout.
- If weekend delivery is unavailable for a postcode, the customer should select a standard delivery option.
- Weekend delivery charges are £7.99, £5.99 or £3.99 according to the order-value bands shown above.
- Orders above 20kg are subject to the additional 69p/kg weekend-delivery charge.
Scotland & Other UK Delivery Areas
| Region | Up to £40 | Above £40 |
|---|---|---|
| Scotland & Other UK Delivery Areas | £16.99 (20kg) + 69p/kg thereafter |
£9.99 (20kg) + 69p/kg thereafter |
Other UK delivery areas may include: Northern Ireland, Isle of Man, Isle of Wight, Jersey, Guernsey, Scottish Islands and other remote or surcharge postcodes, subject to courier service availability.
Weight & Additional Charges
- Standard delivery allowance is up to 20kg per parcel.
- UK Mainland & Wales standard delivery: 49p per additional kg above 20kg.
- UK Mainland & Wales weekend delivery: 69p per additional kg above 20kg.
- Scotland and other eligible UK delivery areas: 69p per additional kg above 20kg.
- Heavy orders may be split into multiple parcels to comply with courier weight restrictions.
- Additional delivery charges may apply to remote or surcharge postcodes.
Delivery Information
- Delivery times: Delivery times may vary by postcode, courier availability, weekends, bank holidays, peak periods and unforeseen delays.
- Tracking: Tracking information will be provided after dispatch where available.
- Delivery address: Customers must provide a complete and accurate delivery address, including house/flat number and postcode.
- Missed delivery: The courier may leave the parcel in a safe place, with a neighbour, or attempt delivery again, subject to the courier's procedures.
- Fresh & frozen products: Fresh and frozen products may require additional packaging and handling. Customers should be available to receive these deliveries where necessary.
- Damaged or missing items: Please contact Namma Shop UK promptly with your order number and photographs where appropriate if a parcel is damaged or an item is missing or incorrect.
Delivery Restrictions
Some products may have additional delivery restrictions because of their weight, size, contents, storage requirements or courier restrictions. Delivery availability and charges may vary by postcode.
Namma Shop UK
Delivery charges and postcode availability are subject to courier service conditions.